Terms of Service
Last updated 13 November 2026
1. The service
Heatshot predicts where people will look at an image or a web page and returns measurements and findings based on that prediction. You reach it through our API and our MCP server. By using Heatshot you agree to these terms.
2. Your account
You sign in with a Google or GitHub account. You are responsible for what is done with your account, your keys and the agents you connect. Tell us if you believe your account is being used without your permission.
3. Credits and payment
Heatshot is paid for in credits. One credit is one screen analysed; a call that fails costs nothing. Each person receives free credits once, without a card. A plan’s credits are for its billing period and do not carry over to the next one.
Paid plans are billed through Stripe at the prices shown when you buy them. Subscriptions renew automatically, and an introductory period continues into the regular plan unless you cancel before it ends. If you use more than your plan’s credits, the extra credits are charged on your next invoice at the rate shown for your plan; you can set a limit on them in your account.
You can cancel at any time from your account. Cancelling takes effect at the end of the period you have paid for. If something is wrong with a charge, contact us and we will look into it.
4. What you send us
You keep all rights to the images and pages you send. You confirm that you are allowed to send them and to have them analysed. Do not send content that is unlawful or that you have no right to use.
5. Acceptable use
- Do not try to break, overload or get around the limits of the service.
- Do not resell access to the service without our written agreement.
- Do not use the service to analyse pages you are not permitted to access.
6. What the results are
Heatshot’s results are predictions made by a model. They are not a study of your own audience and they are not a guarantee of how a design will perform. Decisions you make with them are yours.
7. Availability and changes
We work to keep Heatshot available but do not promise that it will be free of interruptions or errors. We may change the service, its prices and these terms; when a change matters to you we will say so on this page or in your account before it applies.
8. Liability
The service is provided as it is. To the extent the law allows, Heatshot is not liable for indirect or consequential losses, and our total liability to you is limited to what you paid us in the twelve months before the claim.
9. Ending
You may stop using Heatshot at any time. We may suspend or close an account that breaks these terms.